FAQS

Are walkins available?


We do allow walk ins but we recommend booking an appointment to ensure you are seen on time. Walk ins tend to come with a longer waiting time.




What is the difference between single drawn and double drawn bundles?


Our double drawn bundles only come in straight and bodywave, currently being sold at 97g. Double drawn bundles are thick from weft to tip, without any thin ends, whereas single drawn bundles have tips. Double drawn bundles have more bounce and look thicker as a sew in or wig.




What hair care tips do you recommend?


We recommend water and a curl defusion cream or mousse for curly hair, ensure you brush through the hair after applying product to avoid tangling. For straight and bodywave hair, we recommend brushin through the hair daily and applying a small amount of serum every few days when the hair drys out. Do not apply too much product as it prevents it from maintaining bounce and movement.




Are wigs customised?


All our wigs are lightly plucked, knots are bleached and hair is styled ensuring the wigs are ready to wear upon arrival.




Does the wig come with installation?


Our wigs does not come with customisation, a wig install appointment needs to be made in order to install the wig ordered.




How do I book a wig collection?


A wig collection can be booked on our booking platform. Please ensure you book a slot you and make it on time as the slot is only 30 mins long.